PRIVACY POLICY

At Quetcomb Store, we prioritize your privacy and online safety. We collect certain information during your visit to improve our services, offer a wide range of products, and provide efficient customer support. Below, we outline how your personal information is collected, used, and safeguarded.

Information Collection

We may collect the following personal information:

  • Registered email and password
  • Gender
  • Shipping and billing addresses
  • Phone number
  • Payment details (credit/debit card information)
  • Browser and operating system details
  • Date, time, and URL of your requests

We may also ask for your country of residence or your organization’s country of operation to ensure compliance with relevant laws and regulations. This information is essential for billing, processing orders, and internal marketing efforts.

Data Protection Measures

Your personal information is securely stored using industry-standard methods, including data encryption, to prevent unauthorized access. Physical and technical safeguards ensure that your data is protected at all times. Access to personal information is restricted to authorized personnel, and no data leaves our premises without prior approval.

Use of Information

We use your personal information to:

  • Process and manage orders
  • Improve customer service
  • Enhance website functionality and user experience
  • Communicate with you regarding orders and services

Note: Your data is never sold or rented to third parties.

Communication

We use your email to send:

  • Order confirmations and updates
  • Service-related messages (e.g., maintenance notifications)
  • Newsletters and promotional content if you’ve subscribed

You can unsubscribe from promotional emails by clicking the link at the bottom of any email or contacting customer service.

Third-Party Services

We may share your information with trusted third-party providers for specific tasks, such as:

  • Delivering packages (e.g., DHL, FedEx, UPS)
  • Processing payments (credit card processors and financial institutions)

These third parties only use your information to perform their services.

In certain situations, such as legal requirements or fraud prevention, we may disclose your information to comply with court orders, subpoenas, or law enforcement requests.

Data Sharing in Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. However, any transfer will remain subject to the existing privacy policy unless otherwise notified.

We may also share non-identifiable information, such as website traffic statistics, with advertising partners and other third parties.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically.

Contact Us

For questions or concerns about our Privacy Policy, contact us via our Customer Service Center or email us at [email protected].

Note: Additional charges from payment gateways or financial institutions are beyond our control. Please contact your bank for details.